Refund policy
Shipping & Returns Policy
Order Processing & Handling
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Order Cutoff Time: 2:00 PM (EST) Monday – Friday. Orders placed after this time will be processed starting the following business day.
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Handling Time: Orders are generally processed and shipped within 1 to 5 business days (Monday – Friday). I do not process or ship orders on Saturdays, Sundays, or major holidays. All orders, including expedited shipping methods, are subject to this standard handling time.
- Shipping Address: Please double-check your shipping address at checkout. Bell’s Bargain Barn is not responsible for delivery issues caused by incomplete or inaccurate addresses provided at the time of purchase.
Returns & Shipping Fees
- Returns & Shipping Costs: The customer is responsible for paying their own return shipping costs. Shipping costs are non-refundable.
- Restocking Fees: I do not charge a restocking fee for returned items.
Transit Time
Transit from my location to your destination takes 2-8 business days, depending on the shipping method you select at checkout. You will see an estimated delivery window in checkout for your order.
Shipping Confirmations
My system will email your shipping confirmation as soon as a label is created for your order, but please note that tracking information will not become available until the package is picked up by the carrier, usually that day or the next business day.
Delays & Lost Packages
While transit times are ultimately managed by the carrier, I am committed to helping you resolve delivery issues. If your package is significantly delayed, damaged, or lost in transit, please contact me Immediately so can file an investigation with the carrier and assist you with a resolution. I also offer optional Shipping Protection at checkout for an accelerated claims process and added peace of mind.
RETURN Window & Eligibility
At Bell’s bargain barn I offer a clear 14-day return window for eligible brand new items. please read my guidelines below to understand your options.
Brand New Items: Eligible for return within 14 days of the confirmed delivery date. To be eligible, items must be unused, unaltered, and in their original packaging.
Pre-Owned / Used Items: All pre-owned items are sold "as-is" and are strictly Final Sale. I do not accept returns or refunds on pre-owned items due to the unique nature of my inventory.
Prohibited Items: Perishable goods, newspapers, magazines, books, intimate items, and sanitary products are entirely exempt from returns.
I try my best to describe products accurately on my website, and I ask that you pay close attention to specifications, sizing and photographs prior to ordering.
Defective, Damaged or Inaccurate Items
If a brand new product arrives defective, damaged, or you receive the wrong item, please contact me immediately at info@bellsbargainbarn.com. For verified merchant errors or defective new products, I will issue a full refund to your original payment method. Because most of my products are one-of-a-kind, replacements are generally not available.
How to Start a Return
Refund Processing Time
Once I receive and inspect your returned item, I will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 3 to 7 business days. Please note that banks and credit card companies may require additional time to post the transaction to your account.
To initiate a return for an eligible new item, email info@bellsbargainbarn.com within 14 days of delivery with your order number and photographs of the product
Include:
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Your order number
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Photos of the damaged item
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Photos of the shipping box
- Photos of the shipping label
I will work with you to resolve the issue as quickly as possible.
To return an approved item, mail it to:
Bell’s Bargain Barn
5 Old Windsor Rd, #108
Vails Gate, NY. 12584